Group discussion at community event

The Rix wiki is great way of providing people with accessible information because it lends itself so well to the easy read format. Service information from a local authority can be made more user-friendly in a public wiki, person centred information about how to support someone can be shared with families and support workers in a clear illustrated guide that can be easily updated.

The Rix Wiki format enables me to map out themes on a symetrical mindmap which serves as my website’s homepage. The homepage is uncluttered and easy to navigate, with enough white space to make the easy read standard. If my section circles have short titles and attractive images the page looks even better.

Once inside a section circle we are in slide format, a great fit for the easy read approach:
one idea = one sentence = one picture = one slide. If it’s two ideas I might need two slides. Think of it as bitesize chunks, you still get to eat the whole apple (get the full story) but do not suffer indigestion (confusion).

Language – the words we use – is key in any easy read format, so I try to avoid long words where a short one will do [hard not difficult, plan not strategy]. I replace the official with the everyday [said not stated, person not service user] and am wary of conjunctions [although, but, and etc.] as they almost always introduce a second idea into a sentence.

I write dates in full without the superscript [14th, 3rd] like this: Monday 3 December 2018
and I split phone numbers into pairs like this: 020 79 74 25 63 or 079 60 08 88 63.
I use punctuation sparingly – does a single sentence on a wiki slide need a full stop? And there’s something about The Over-use of Capital Letters that jars with my easy read sensibility.

Pictures and videos form an essential part of the Rix wiki and, just as with language, these should be easy read too! Pictures that are clear, easy-to-understand and support the message, and videos the same – short and snappy, bitesize chunks. And finally, audio that is audible and clear – I’m excited about the prospect of a Rix Wiki app where my device’s native software can read out text for me, clear as a bell!

The design of easy read material carries an important message. The person with learning disabilities is entitled to the same quality of information design as everyone else. And if we can get it right for the people who face the most barriers, we’ll be getting it right for everybody. The design of the clean, colourful and carefully laid out easy read page has found a new friend in the simple and easy-to-use Rix wiki.

Katie's birthday

Katie and her family from West Sussex started creating a Rix Wiki in June 2016 when the family were invited to be part of an exciting pilot scheme trailing the benefits of multi-media advocacy.

Through having the Rix Wiki the family discovered that Katie’s’ vision wasn’t completely corrected by wearing glasses.

At a routine optician appointment Katie’s mum Rachel asked the optician how she could visually show Katie’s school how her visual impairment affects her. The optician placed lenses that replicated Katie’s vision without glasses on Rachel’s eyes and Rachel could not see any of the letters on the board. The optician then placed the lenses that replicated Katie’s vision with her glasses on and Rachel had to really concentrate to read the top line of letters on the optician’s board. Katie’s mum was shocked to learn that Katie could only read the 2nd/3rd line down, as nobody had previously explained to the family how Katie’s vision would affect everyday life and learning. Any struggles had previously been put down to cognitive ability due to Katie’s diagnosis of Down syndrome, whereas now it was clear that her vision also had a large part to play.

“I didn’t realise that she couldn’t see the second line clearly, as she lives in a world of fog.”

Rachel, Katie’s mum

The family decided to dedicate the first Section of the Rix Wiki to Katie’s visual impairment. It was important to the family that those working with Katie could understand how she sees the world and how best to support her.

Katie’s mum got in touch with Dr. Maggie Woodhouse at Cardiff University, an expert on Down syndrome and how visual impairment affects education and daily living skills. The family received literature about how Katie sees the world as people with Down syndrome struggle with contrast and clarity of vision. This information went straight onto the Wiki along with her suggestions for the font and size that Katie’s resources should be enlarged to. Dr. Woodhouse also sent the family a filter which replicates the best that Katie can see the world. This meant that if you can’t see something easily whilst placing the filter over your eyes then neither can Katie. The family were able to use the filter to make videos of homework that Katie had been given to show how Katie sees it and the difference it makes if the wording is both enlarged and presented in bold font.

Learning about the Rix wiki and using the function of presenting these vision videos has had a big impact on securing the right support for Katie. After sharing Katie’s Wiki with all the school staff modifications and adjustments were made and a referral to Sensory Support was supported.

“If I had just written an email trying to explain about Katie’s vision, the impact and outcomes would not have been the same. Staff would have questioned me as they can see Katie in lessons looking at the board and just put the slow pace of copying/reading down to having Down syndrome”. Rachel, Katie’s mum

Katie’s GP was also invited to view the wiki and a low vision assessment followed, which in turn gave Katie a referral to the ROVI (rehabilitation officer for the visually impaired) Team. Katie’s ROVI was called Mark and only had experience of working with adults with VI, not children with SEND and a VI, so he also was invited to view Katie’s Wiki, before he came to meet Katie.

By then Katie had made a “welcome” video and the Wiki was personalised in pink, Katie’s favourite colour. Mark looked at the Wiki prior to the first meeting and noticed Katie’s passion for pink and although he didn’t own any pink trousers, he did wear a nice burgundy pair of jeans. He also was able to get a good picture of who Katie is as a person and that if Katie wasn’t as bubbly as her welcome video and had her head down that it meant that she was understandably just a bit shy, and not reacting in this way because she has Down syndrome and “that’s what they do”. He also picked up on her passion for baking so the assessment started in the kitchen and they talked about baking and Mark brought a few gadgets and suggestions that would make baking easier for her. The result was that Katie wasn’t shy or nervous and they struck up a great relationship from the beginning and when it came to the symbol cane training, Katie was no longer nervous.

“I was introduced to Katie’s Wiki page by her Mother Rachel. Rachel thought it would be a good idea for me to have a look prior to my visit with Katie. I thought it was a really good way to gain a wealth of information about Katie that would have taken so much time to obtain face to face. By simply logging on to the page I could access Katie’s low vision assessment and see videos on how her eyesight affects her ability to read print. I could then easily access a link to what Katie likes to do in her spare time, school life, and aspirations for the future. I feel that it gave a great insight into Katie’s life and from a sight loss point of view allowed me to see her low vision assessment including what text size she can read. All in all it was a great benefit to have access to this.”

Mark Brownlow (ROVI)

MYS teachers workshop

Rix Research & Media is part of a Europe-wide project called MYS – Me and Your Stories – which promotes multimedia approaches to sharing personal stories in the classroom in order to promote better understanding between learners of diverse cultures, backgrounds and perspectives. The project partners come from Austria, Germany, UK, Slovakia and Romania. Together we are creating teaching resources and organising seminars and conferences for teachers and policy makers. The three year project is developing and implementing a MYS Toolbox for multimedia storytelling and retelling for inclusive education and to challenge prejudice and misunderstanding. The sharing of personal stories will celebrate the richness of our learners’ experiences and the diversity of our communities.

The project will produce schemes of work for schools, colleges and community organisations to use, alongside guidance and instructional materials. Teachers from across the partner countries are being invited to attend training sessions and share their ideas and practice. A shared Rix Wiki portal underpins the project, hosting the work that develops from workshops and the implementation of the MYS tools across our different countries.

Rix security

Thousands of people trust Rix software, regularly uploading images, videos and files to Wikis and EasySurveys. But how is this information kept safe and where does it all go?

Rix software is developed collaboratively with our expert partners KIM Software Solutions. KIM’s software production team are based near Stansted in Essex and have a proven track record in using the latest Microsoft technologies with national security agencies and a variety of other organisations.

Rix Wikis and Rix EasySurvey software run on a Microsoft platform called Azure. Azure is UK based and incorporates very high security standards. This means that your data associated with Wikis and EasySurvey is secured through a number of physical processes and technical approaches. You can read more about Microsoft’s security standards here: https://azure.microsoft.com/en-gb/overview/security

Almost every local authority and NHS organisation uses or is in the process of moving to the Microsoft Azure platform. As KIM’s Managing Director, Bruce Kempton, explains, the choice of the Microsoft environment underlines our commitment to the security and reliability of Rix software.

KIM Software use Microsoft’s tried and trusted services to deliver the highest standards of data security, integrity and reliability. KIM also develop software for the Home Office and UK Blue-light services (emergency services) – and this same high level of security is built into the Rix Wiki.

Data security key points

  • Your data is stored in the UK using Microsoft Azure, and is subject to all UK data protection laws
  • Microsoft Azure is trusted by national and local Government and the NHS to deliver services
  • Microsoft Azure is GDPR compliant

We are constantly reviewing and updating our approach to security. You can find out more about our security policy by visiting our website.

Rix, along with KIM, use the highest standards of security with both Rix Wikis and Rix EasySurvey so you can use our software with confidence.

Two supporters planning at table with young person

Inclusion North is a community interest company that exists to make inclusion a reality for all people with a learning disability or autism. Local areas in the North East and Yorkshire and Humber join Inclusion North as members. They work together on local projects to increase inclusion and employ people with a learning disability or autism and family carers as Experts with lived experience in their Expert Hub.

Each year, their Members Day brings together people from across the North of England to find out about other Inclusion North projects and the activities of other members. This year, Rix were invited to the Members Day to share Wiki websites with the delegates.

We gave an update on a joint project we are doing with Inclusion North to provide Wikis, and support to use them, for people in the North East. We also created a public Wiki that was used as a visual agenda for the day, capturing key moments and learning points using multimedia.

As an outcome of the work, Rix and Inclusion North are planning to develop a training session on the use of Rix Wikis to support person centred planning and multimedia advocacy.

Find out more about Inclusion North
https://inclusionnorth.org/
0113 244 4792
info@inclusionnorth.org

bett awards 2020 banner

The British Educational Training and Technology (BETT) conference has been held in London since 1985 and attracts over 35,000 delegates. It is very much an international event focusing on educational technologies.

Along with seminars, training and a huge exhibition of 800 organisations and partners, the BETT conference also includes the prestigious BETT awards.

These awards are categorised into areas such as School Support Services, Best Online Software, Best Small Educational IT Business.
Rix submitted a case study and testimonials for the Wiki software to be entered into the 2020 BETT Awards Special Educational Needs Software category. The award judging panel told us that we had been shortlisted for the finals, thanks to the strength of our submission and the quality of the Wiki software.

The finals, where the winners of each category are announced, take place in Docklands in January 2020.
It is a great achievement for Rix to be shortlisted for such a prestigious Award and welcome recognition for the significant contribution Rix Wiki software can make for people with additional support needs.