At the University of East London (UEL), social work students are offered more than just classroom-based learning. As part of their journey towards becoming compassionate, capable social work practitioners, first-year students engage in a unique experience – the Communication Café.

Over the last three years, this practical activity has been a cornerstone of their communication skills training. By working directly with individuals who have lived experience of learning disabilities, students not only develop essential skills but also learn the true art of advocacy.

people around a table in conversation
Participants sat at different tables to have conversations

The Social Work Capabilities Framework emphasises the importance of communication as a core professional capability, particularly in understanding the diverse needs of individuals from various backgrounds. The Communication Café exemplifies this, offering students the chance to engage meaningfully with people whose communication styles may differ from their own.

Social work is also about building relationships and creating spaces where everyone feels heard, understood, and valued. Here at UEL we benefit from a body of students from diverse ethnic and socioeconomic backgrounds and students already learn a lot from each other, as the ability to communicate effectively across those differences is crucial. The Communication Café plays a vital role in nurturing these skills by providing a supportive environment for students to practise real-world communication techniques. Working with individuals with learning disabilities teaches them the importance of active listening, non-verbal cues, and adaptable communication strategies.

people around a table talking
Lively and engaging conversations led to greater empathy and understanding

This experience goes beyond just learning the mechanics of communication, it helps to foster empathy, a deeper understanding of lived experiences, and the recognition of people’s strengths. As one of our guests, Jas, a self-advocate from a local residential setting has pointed out, “No one is normal, everyone is unique. Uniquely special. Everyone has a disability in a way, whether you admit it or not.” This really resonate with us as it captures the essence of social work so well, appreciating the individual beyond their challenges and advocating for their rights and inclusion.

people around a table talking
Students and self-advocates were able to practise their listening skills

Our Communication Café is a testament to UEL’s commitment to practice-based learning. As students sit down with individuals from a local residential setting, sharing their stories over tea and biscuits, they learn how to navigate conversations, interpret non-verbal cues, and build trust. These skills are crucial for social workers, as community engagement is a core requirement for effective practice.

Coming here (UEL), and meeting people like you is an encouragement for us. Going to meet new people is nervous for me.

Jas – self-advocate, Airthrie Homes resident.

This is our fourth week, we are still getting to know one another, we have been introduced to the advocacy pathway, and you coming here today has been an eye opener for me – to the good times, the challenging times, the fun times. I am really glad you’re here today and I hope I get to come to your home and work with you all.

UEL Social Work student

It was really nice to meet all of you and hear about your experiences, I learnt a lot about each of you, thank you for being so motivational

UEL Social Work student

I’ve had a really great time getting to know everyone, I personally learned a lot from Jas and Joyce, they were very insightful and helpful in giving us an opportunity to see what it’s like on a very personal level, I am really grateful for that

UEL Social Work student

First of all, I would like to say thank you for coming, it’s been delightful. Personally, I have learned a lot of new things and learned a lot of new skills in particular – non-verbal skills, listening to you and the way you presented yourselves; eye contact was one of the great skills I learnt from you. I will definitely be taking what I have learned to my placement, thank you

UEL Social Work student

The Communication Café 2024 is more than a learning activity — it’s an opportunity for future social workers to connect, learn, and grow in empathy and understanding.

Everyone has a story to share!

two women hugging a pumpkin
There is often a multi-sensory element to our events!

To celebrate Advocacy Awareness Week 2024, we’re sharing a blog from Nicola Grove, founder of Open Storytellers and Storysharing.

Advocacy Awareness Week banner
Photo of Nicola Grove and an AAW24 logo

In this blog Nicola tells us why small personal stories are so important in advocacy.

Hear my story

Rix Inclusive Research is working with Local Authority partners to trial the use of Rix Wiki software with children and young people in care. In this exciting project, we have worked with Local Authority Virtual Schools in Medway and Newham.

In England, every young person in care is required to have a Personal Education Plan (PEP). This plan records what is going well in school and what things could be better. It clearly sets out targets and ambitions for the year ahead. The young person usually inputs to this plan via a written document, often responding to questions like ‘What is your favourite subject, and why?’

In our project, we explored how young people could answer these same questions, but via a Rix Wiki as an alternative to a written document. In a Wiki, you can respond with voice, words, photos and videos. It’s a fresh way to have your opinions and views heard.

I loved the fact that it had all forms of media. I could record my voice. I could take a picture. I could type as well.

Secondary aged student in a Medway school

The initial feedback from the professionals in the Children in Care teams has been fascinating. Young people appear to enjoy using Rix software and are proud to showcase what they can do and what they have achieved.

Rix Wiki screenshot
Personal Education Plans in the Rix Wiki format

Paige Alcot, our research assistant on the project, reflected on the evidence and outcomes from the work with the students.

After working on this project, I noticed a few universal successes, like children feeling empowered in their self-expression and excited to show those around them what matters most to them. These sentiments were echoed by the people who provide them with one-on-one support, being able to relate what the child added to their Wiki to experiences they’ve had working together in the real world. Overall, the Wiki does a great job of providing a holistic picture of the individual dictated by their vision, giving each child a voice.

In the next part of the project, we will be exploring how the Wiki worked during the PEP meeting – how social workers, teachers and carers reacted to hearing the child’s views and hopes and dreams in their own words.

So this makes me feel better because people get to hear what I need to say without me feeling uncomfortable.

Secondary aged student in a Newham school

This project has been funded by the UEL East London Impact Scholars Award (ELISA).

The project is led by Craig Wilkie with support and guidance provided by Paige Alcot, Ajay Choksi and Prof. Janet Hoskins.

 

We have used the term children in care in this article. Some local authorities and organisations may use the term looked after children.

The British Science Festival is an annual event celebrating scientific innovation and, as part of the 2024 festival, offered attendees a unique opportunity to step into a futuristic university campus through the power of virtual reality (VR).

Rix virtual campus
The Virtual Rix

The University of East London (UEL) hosted a VR experience that transported visitors to a reimagined campus, showcasing some of the possible VR technologies that could transform the way in which we work in the future.

The VR experience was developed in collaboration with Kabuni, a VR specialist company, who provided an immersive simulation of a UEL campus of the future. Participants used VR headsets and were instantly immersed in a world of futuristic buildings, interconnected by green spaces and were given a guided tour of part of the virtual campus.

For many, the first experience with VR is a bit of a mind-bending journey. As they slip on the headset, the real-world fades away, and is replaced by a virtual world. The initial reaction is often a mix of awe, disbelief, and a touch of fear.

The most immediate impact is the visual spectacle. The user is surrounded by a 360-degree virtual world, with stunning graphics and realistic details. This can be overwhelming at first, as the brain struggles to process the amount of information.

table with VR headsets
Meta Quest 2 VR headsets

Participants were issued with virtual reality headsets and controllers, the latter which allowed them to navigate around the Metaverse, interact with objects and a variety of other actions such as teleporting and drawing on a virtual whiteboard. The experience included a guided tour of the imagined campus, but with scope to explore the many displays, including a virtual Interactive whiteboard.

VR screenshot
A virtual reality teleport portal

Visitors to the BSF events could get an inside view the VR experience without having to use a headset, as there were TV monitors connected to one of the VR headsets that could show the inside of the virtual campus.

metaverse screenshot
An outside view of the virtual campus

Through interactive displays, visitors could learn about some of the latest research being conducted within the Royal Docks Centre for Sustainability, including Rix Inclusive Research and Purple STARS, Children’s Experience of the Metaverse: Visiting Mars and Chasing Dinosaurs, Travelling through social prescribing, Children and Young People experiences/response to youth violence and Come let us play Steps and Chutes.

woman with VR headset
A participant using a VR headset and controller

As VR technology continues to evolve, we can expect even more immersive and realistic experiences. With advancements in hardware, software, and content creation, the metaverse will become an increasingly accessible and exciting part of our lives.

The Rix team lead a workshop on Inclusive Approaches to Theory in Higher Education at this year’s BERA Conference, hosted by the University of Manchester.

Our Rix team ran a workshop about the Big Ideas project. In this project we work with the Open University and the universities of Leipzig and Koblenz in Germany. We run online sessions for self advocates and inclusive researchers, exploring theories and ideas that are important for people with lived experience of difference/disabilities.

Ajay and Nicola presented the workshop, supported by Craig and Janet.
We had 12 fantastic participants and together we looked at capability theory, an approach developed by Amartya Sen and Martha Nussbaum.

During the workshop we thought of some games to help us understand some of the key principles. For example, a shopping game to look at barriers to healthy living, an obstacle course to explore physical and sensory ways of experiencing the world, smells, movements and sounds that express feelings, and a breakfast show styled interview with a tree, a stream, and the air, to explore respect for nature and the environment.

We came away with lots more resources for our workshops, and inspired by all the people who joined in.

BERA

We are running two interactive sessions as part of the British Science Festival 2024, hosted by the University of East London.

These sessions offer unique opportunities to explore cutting-edge topics and contribute to important discussions.

Step into the Metaverse

Wednesday, 11 September 2024
10:30 am – 5:00 pm
University of East London, Docklands Campus, East Building, 4-6 University Way, London, E16 2RD

man with VR headset
Step into the metaverse

Explore our immersive virtual exhibition and step into the future.

Step into the Metaverse

Co-designing Connectivity

Saturday, 14 September 2024
12:30 pm – 4:30 pm
Stratford Library, 3 The Grove, Stratford, London, E15 1EL

screenshot of multi me website
Co-designing connectivity

Join us in co-designing solutions for a more connected world.

Co-designing Connectivity

We look forward to seeing you there!

The Rix Inclusive Research Institute at the University of East London (UEL) organised a hackathon this month at the Royal Docks Centre for Sustainability to identify and solve 20 challenges that people face in the health and wellbeing sector.

Gosia Kwiatkowska, Director of the Rix Inclusive Research Institute welcomed the event as an opportunity for collaboration. She said, “I felt excited, motivated, elevated, it was such a fantastic event. It was lovely to see so many people with different experiences talking about barriers and challenges – then to see people working on those problems and sharing solutions. I’m looking forward to working with the people who attended today to address these problems in the future.”

a room with people sat at tables
Participants working together in groups to solve 20 challenges that people face in life

The fun, inclusive and solution-focused event featured interactive workshops where people with different life experiences worked together to share their ideas. Participants included Rix co-researchers, UEL students and staff, and people from the wider community.

Robin Pickering, Design Engineer at Goya Design studio participated in the event and enjoyed the sessions to solve problems, work as a team and meet new people.

I’ve never worked in such a diverse space before, the event has been exciting with each of the sprints having lots of breaks to give us time to think and imagine.

The challenges tackled at the hackathon included helping people through the ticket barriers at stations by re-imagining their design and improving housing access and adaptations through a dedicated mobile phone app to provide guidance and signpost services.

Craig Wilkie, Research fellow at the Rix, explained the importance of co-participation for research into these types of events.

We achieved our objectives – to plan and deliver an inclusive hackathon event. We can’t find any research about similar events, so we feel that we have found something very special here. Working with people who have lived experience of disability to solve problems in partnership and overcome challenges together.

During the afternoon, each team presented their challenge and solutions. The winning team and runners up won a prize of gift vouchers.

picture of pink attendee card
Attendee card designed by Ajay Choksi, Rix co-researcher

The winning team designed a fully autonomous ramp that allows people to move easily between a platform and the train carriage. People with disabilities usually need to request a ramp 24 hours in advance. Their concept meant that anyone could spontaneously travel by train, summoning the ramp from their phone. Designers and artists even imagined personalising the ramp with colours, LEDs and music.

The Rix believes that some of the biggest challenges people face can be overcome with solutions that are closer to home than we thought possible.

By exploring these solutions, the Rix team attendees contributed to a more inclusive society, where people’s lives can be transformed, and businesses and organisations can deliver better, more efficient services.

 

Hear from the participants themselves by visiting the Hackathon20 Wiki.

Hackathon20 Wiki

The hackathon was supported and funded by the Centre for Wellbeing Community and Inclusion at the University of East London.

Centre for Wellbeing Community and Inclusion

In a collaboration with Nottinghamshire County Council’s Virtual School, Rix Inclusive Research provided technology and expertise to give students a taste of Japanese culture.

As part of a year-long Japanese-themed literacy project to close the gap between a marginalised group of learners and their peers, students created a Japanese building using EON-XR software. After designing the building, they added background music, inspired by Japanese soundscapes. The music was created in a professional recording studio with world-renowned artist David Wise, composer of the music to countless iconic Nintendo games like Donkey Kong Country.

In a special summer celebration of the project, the students eventually viewed their creations in Newstead Abbey’s Japanese garden, where they could stand in the shot, alongside the building they had created.

virtual Japanese building
Students created a Japanese building using EON-XR software

The setting of Newstead Abbey, ancestral home of the poet Lord Byron, provided further inspiration and cultural enrichment as students shared their work in the shadow of a rich literary history.

The students were also given a collection of books about Japan, to learn more about Japanese culture and traditions. They engaged in activities that supported reading and writing, such as creating Haikus and experimenting with colours and textures in artwork.

The use of augmented reality brought the students up-close to an unfamiliar culture, engaging them in new ways with the space in Newstead Abbey while also providing an authentic backdrop and genuine audience who appreciated the sights and sounds of Japan.

In previous years, the project team have been heavily involved in virtual reality and other technologies that help to bring young people with limited life experience into spaces which help them to imagine new and different places to the ones they know. The impact on their creativity, language and motivation has been evidenced and documented as significant.

Rix Inclusive Research, University of East London, and Nottinghamshire County Council look forward to future collaborations to give cultural opportunities to disadvantaged groups in new accessible and inclusive ways.

This project forms part of the Multimodal Literacy programme where over 70 students and families in Nottinghamshire and Derbyshire take part in a range of projects with ever-changing themes.

Multimodal Literacy programme

Written by Craig Wilkie

Members of purpleSTARS, Samantha Walker, Ajay Choksi, and Kate Allen have been collaborating with UCL researcher Dr Ranjita Dhital to explore the Architecture of Pharmacies and they now have an exhibition, Counter Culture, at the Bromley By Bow Health Centre.

two exhibition stalls
The purpleSTARS pop-up sensory pharmacy

For this exhibition, purpleSTARS collaborated in the development of a pop-up sensory pharmacy and Samantha Walker shared her research at her local pharmacy. She also designed a series of artworks based on pills that were printed onto the cushions you can see below.

workshop group
Spot Samantha’s colourful cushions

The Counter Culture exhibition also hosted a series of events for everyone to share and discuss ideas for pharmacies of the future. Ajay and Samantha contributed to the discussion and added their ideas to a white feedback coat!

people in room and white coat on stand
The white feedback coat

CAPA Intern Charles Stewart shared his reflections on attending one of the events, Visioning an inclusive and creative future for pharmacies.

This event provided a thought-provoking and inspiring platform to imagine a future where pharmacies play a central role in promoting health equity and inclusivity. The exhibits and discussions emphasised the need for collaboration, creativity, and a commitment to understanding and serving the diverse needs of communities.

Charles Stewart, CAPA intern

The exhibition runs until Friday 7 June 2024.

More Architecture of Pharmacy exhibition events

Review from Poplar local paper

The exhibition is part of the London Festival of Architecture.

 

On Wednesday 15 May, the Rix Inclusive Research team made a significant impact at the Living Well as You Get Older knowledge exchange event held at the University of Greenwich.

This event was a collaborative effort organised by the Institute for Lifecourse Development (ILD), University of Greenwich, the British Society of Gerontology, purpleSTARS, and the Rix Inclusive Research Institute at the University of East London (UEL).

The event focused on promoting health and wellbeing among older adults with learning disabilities, providing insights, resources, and inspiration to help individuals lead fulfilling lives as they age. It brought together researchers, practitioners, and community members to share knowledge and strategies for healthy aging.

The event started with opening remarks from Prof Claire Monks, Professor of Developmental Psychology and Deputy Head of the ILD. Prof Andrew Clark followed with an introduction to the British Society of Gerontology, enlightening the audience on the society’s role and mission.

We then heard from Prof Lesley Dibley and Dr Genevieve Breau about scheduling regular health check-ups, including an annual health check, and what to expect at these appointments. Their presentations underscored the importance of consistent health monitoring and what individuals should expect during their visits. An important take away from their presentation was that patients don’t always get invited for an annual health check, and therefore it is crucial to remember to contact your GP practice to book an appointment each year.

Following this, Gosia Kwiatkowska, Rix director, led a discussion with Rix co-researchers Ajay, Baljit, Kiran, and Ros. During this session, the co-researchers shared their experiences accessing healthcare services and getting their health checks. Their insights were striking, highlighting areas in need of significant improvement.

4 people next to their posters
Baljit, Ros, Ajay and Kiran with the posters they co-designed

Ajay’s Experience

Ajay shared his experience of going to the hospital with high blood pressure and the challenges he faced during a weekend admission when no learning disability nurse was available to make reasonable adjustments for him. He had to rely on family support and felt tired and anxious, waiting the whole night before being offered a bed to rest on.

Kiran’s Experience

Kiran recounted an incident where a doctor spoke to her dad rather than her during a visit, asking personal questions about her body. Kiran expressed her frustration, emphasizing that as a young woman who can speak for herself, it was inappropriate for the doctor to direct such questions to her father.

Baljit’s Experience

Baljit had similar experiences during her health checks. Both she and Kiran felt they had to assert themselves to ensure doctors spoke directly to them, a practice that should be standard and should not have to be prompted or requested.

Ros’s Experience

Ros commented on the ideal scenario where she could attend appointments independently. However, for this to happen, doctors and health services need more resources to provide easy read information and clear explanations of procedures. She also noted that appointment times are often too short for thorough consultations and that personalised information, rather than generic leaflets, would be more beneficial.

After a lunch break that featured a delightful spread of healthy sandwiches and cakes, including a traditional Indian cake made from semolina and Greek yogurt by Kiran’s mum, the event continued with a presentation by Dr Amanda Amorim Adegboye on healthy eating and maintaining a nutritious diet. Dr Adegboye highlighted the importance of understanding food labels and identifying healthy alternatives, emphasising that appearances can be deceptive.

The co-researchers also shared tips from a leaflet they produced, Tips for living well, on making healthy food more interesting and motivating people to eat healthily. The co-researchers brought their favourite spices, a motivational drinking bottle to encourage hydration, and a healthy eating plate to help balance different food groups.

The Living Well as You Get Older event was a great success, thanks in large part to the contributions of the Rix Inclusive Research team and the participants from purpleSTARS. Their collaborative efforts showcased how inclusive research can effectively promote health and wellbeing among older adults. The posters created by Kiran, Baljit, Ros, and Ajay will hopefully inspire and motivate individuals to take proactive steps towards healthier living as they age.

2 poster designs
Posters designed by Kiran and Baljit
2 poster designs
Posters designed by Ros and Ajay

As we reflect on this event, it is clear that fostering inclusive research and community engagement can lead to meaningful and impactful outcomes. The Rix Inclusive Research team’s dedication to making health information accessible and engaging is a testament to the power of collaboration and the importance of supporting healthy aging for all. We are now planning our exhibition which will take place in late July 2024. Watch this space, and in the meantime, visit our project wiki,

Living Well As You Get Older wiki

Useful Links

It’s hard to believe that only a week ago we were all together in the Royal Docks Centre for Sustainability celebrating 20 years of Rix.

Our 20th anniversary event on Wednesday 1 May, RIX 20!, was a resounding success and was attended by over 120 people, a lively mix of academics, practitioners, people with lived experience of disability, and co-researchers. There was a buzzing atmosphere of inclusion, we were all equal in the room, and this created a real feeling of community and connectedness.

three women
Rix co-researchers Kiran and Baljit enjoying the show

After opening remarks from UEL vice-chancellor and president Prof Amanda Broderick, we were treated to a trip down memory lane with Andy Minnion and Jonty Rix, son of Lord Brian Rix who co-founded the Rix Centre with Andy. They chatted about the challenges along the way and the early experiments with multimedia that would develop into the Multi Media Advocacy approach and the Rix Wiki.

Jane Abraham and Catherine de Haas spoke touchingly about their friend Gloria Ferris and we all admired Gloria’s lovely knitted tea cosy.

Nicola Grove from the Rix team talked about the meaning and purpose of storytelling and shared some videos of interactive story making sessions at Charlton Park Academy.

bust of Lord Rix
Nicola Grove speaks about storytelling under the watchful gaze of Lord Rix

The highlight of the morning was undoubtedly the mesmerising Diabolo performance from Oskar Schenck who had brought along his mum Stana as interpreter and his brother Jakub to capture the event on his phone. Oskar gave a confident and skilful performance with his blue Diabolo set and had the audience gasping with wonder at some of his moves.

man performing diabolo
Oskar performs his Diabolo magic

During and after lunch there were a series of workshops for people to enjoy before coming back together for a delightfully sweary presentation from Not Your Circus Dog Collective! who have been touring their cabaret show, Not F**kin’ Sorry! Many thanks to the show’s co-writer and director, Liselle Terret, for supporting the troupe with their brilliantly outrageous performance.

cabaret troupe
Not Your Circus Dog Collective! show us what they think
woman gestures with hands
Everyone joined in the fun
man with VR headset
The VR workshop proved to be very popular

The event ended with the book launch for Rights in Practice for People with a Learning Disability: Stories of Citizenship. Liz Tilly and Jan Walmsley talked about how they came to write the book and invited several of the people whose voices are captured in the book to talk about their experience. Our Rix co-researchers, who had co-written a chapter about employment supported by Gosia Kwiatkowska and Kanchan Kerai, also shared their experiences with the audience.

The Rix team would like to thank all of those who attended RIX 20!, including the stall holders with their share and tell tables, the amazing performers, all our friends from the local community, and the UEL staff and social work students who helped us with the event. 25 here we come!